We understand that sometimes things don’t work out. At StepVogue, we’re happy to offer returns and exchanges to ensure you’re completely happy with your purchase.
Return Timeframe:
Returns are accepted within 30 days of receiving your order.
Conditions for Return:
Items must be unworn, in original condition, and include all original packaging
Footwear showing signs of wear may not qualify for return
Sale and promotional items may be final sale unless specified otherwise
Steps to Return:
Email us at [email protected] with your order details
Wait for our confirmation and return instructions
Return shipping is at the buyer’s expense unless the item is faulty
Once the return is approved, a refund or store credit will be processed promptly
Exchanges:
If you'd like to exchange for a different size or style, let us know in your email and we’ll do our best to accommodate your request.
Your peace of mind matters to us. If you have any concerns about your order, don’t hesitate to reach out.
